Are you a manufacturer or a trading company?

Wuyi Ronchine Industry & Trade Co., Ltd. is the export company founded to serve our affiliated drinkware factories in Wuyi, Zhejiang. Buyers work with one English-speaking team that coordinates molds, production and quality control directly on the factory floor. On-site visits and live video audits are welcome.

What customization options do you offer for cups and tumblers?

Logo printing, Pantone color matching, gradient spraying, electroplating, rhinestone (drill sticker) decoration, custom lids and straws, set combinations, and branded gift boxes or retail packaging.

What is your minimum order quantity?

MOQ depends on the model and decoration method. Existing models in stock colors with a logo print allow lower quantities than fully custom molds. Share your target quantity and market and our team will suggest the most efficient option.

How long do sampling and mass production take?

Custom samples generally take 7 to 15 days. Mass production generally takes 25 to 45 days after sample approval, depending on quantity, decoration complexity and season. Exact timelines are confirmed in writing before production starts.

Are your cups food-safe and compliant for export markets?

We use food-contact materials such as PP, AS, Tritan copolyester and 304 stainless steel, with BPA-free options. Third-party testing to FDA, LFGB or EU 10/2011 requirements can be arranged through accredited laboratories, and certificate copies are available on request.

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Q What are the key technical specifications of this product?

The specifications are strictly engineered according to industry standards, ensuring high precision, optimal operational efficiency, and full compatibility with existing commercial setups.

Q Are custom configurations and OEM services available?

Yes, full OEM and ODM customization options are supported, including dimensions, structural materials, branding, and specific operational configurations based on project requirements.

Q What quality assurance certifications does the product hold?

The unit complies with recognized international benchmarks, having passed standard CE, ISO, and RoHS compliant performance, safety, and durability evaluations prior to dispatch.

Q What is the standard production and delivery lead time?

Standard units generally ship within 7 to 15 business days. Customized or volume orders depend on detailed engineering requirements, with tracking provided throughout shipment.

Q How is warranty coverage and after-sales support managed?

All products are backed by a comprehensive standard warranty covering manufacturing defects, supported by dedicated technical guidance for installation and routine maintenance.

Q What packaging is utilized to prevent damage during transit?

Products are packed using multi-layer protective packaging, reinforced corners, and export-grade outer cartons or crates to ensure complete protection during international transport.